Hi,
I have recently installed Zorin 18, as I'm fed up with Microsoft wanting to know all my business! I really like the new look, and it runs really well, however when it comes to using bluetooth audio devices the performance is pretty dreadful.
I am wondering if perhaps it has to do with Intel's Bluetooth 5.2 M.2 Wi-Fi and Bluetooth card,I've tried all sorts of remedies over the last couple of weeks, but all to no avail, any assistance would be most welcome.
Hi, dual bluetooth and wifi can be an issue. This is what I have found on searching:
" If you're unable to get Bluetooth working on a device with a Bluetooth 5.2 M.2 Wi-Fi card running Ubuntu 24.04, several potential causes and solutions exist. First, verify that Bluetooth is not software-blocked by running rfkill list and unblocking it with sudo rfkill unblock bluetooth if necessary. Check if the Bluetooth service is running using sudo systemctl status bluetooth and restart it if needed.
A common issue involves missing or improperly installed firmware, especially for newer or niche hardware.
Check the kernel logs for Bluetooth-related errors using dmesg | grep -i bluetooth . If firmware files are missing or compressed (e.g., in .zst format), they may need to be decompressed. For Intel-based Wi-Fi/Bluetooth cards, ensure the firmware files like iwlwifi-ty-a0-gf-a0-*.ucode.zst are decompressed using sudo zstd -d /lib/firmware/iwlwifi-ty-a0-gf-a0-*.zst . After decompression, reload the driver with sudo modprobe -r iwlwifi && sudo modprobe iwlwifi and restart the network manager.
If the issue persists, consider that some Bluetooth devices may not be fully compatible with Linux due to proprietary technologies or lack of testing. In such cases, using a USB Bluetooth 5.3 dongle (e.g., TP-Link UB500) has been reported as a working alternative. Additionally, ensure your system is updated, as newer kernel versions (e.g., 6.16.8) have improved Bluetooth support. If PulseAudio is not properly initialized, running systemctl --user enable pulseaudio and systemctl --user start pulseaudio may help, though this may not persist across sessions without adding the commands to .xsessionrc .
AI-generated answer. Please verify critical facts."
Also check out my tutorial on Bluetooth ASUS dongle here:
Did You take a Look at the ''Additional Drivers'' Tab in Software & Updates if there is a Driver offered? Could You post the Output of sudo lshw -C network and rfkill list please?
How are Your System Specs? Does Your System run in Wayland or X11? You can check that in Settings>System>Info>Systemdetails.
Hi!
I'm pleased to say that following your suggestions I have an external USB dongle from TP Link installed and working like a champ! Many thanks for your assistance.
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My system runs Wayland, and apart from the Bluetooth issue (now resolved) I have had no serious issues, additional drivers came up with "no additional drivers found". Thanks for your assistance.
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