I don't know , how can I check this?
Ok I get the exact same thing after I reinstalled the system .... Just a logo nothing happens
Also:
We cannot effectively help you when you do not answer the questions that assist troubleshooting.
Looks OK to me.
[Failed] is for cdrom which you do not have. It is normal.
But how can I know if I m booting in safe mode or not???
I think it is in the OP.
Card : rx 5700 xt
Radeon..... again
Thanks, I missed it.
Radeon... AMD. Sigh.
Doing a netsearch on "rx 5700 xt" yields...
You must do the same procedure as above. The same way.
Once you get booted into the desktop, we can Set That Permenant.
Guys I swear I m just blocked and I don't know what to do . I think I will just need a refund because I cannot do anything . My pc is just not capable of using this system . I m staying here for already 6 hours and I m destroyed .I feel sad that I cannot use normally this cool system ...
Where can I ask for a refund?
You can reply in the email you received that brought you Zorin OS Pro.
With more troubleshooting, it probably can be brought up and running. AMD can, at times, be a bit more sensitive with the Drivers. There are a lot of reasons for this...
But your PC is not broken or destroyed and installing another Operating System remains viable.
It may be that taking a break from the attempt can help.
Oh but when will I get an response in mail? I emailed 7 hours ago and still not response...
There are only 2 people in Zorin group.
You might have to give them some time.
And their time is almost at midnight (I live in the same time zone).
But again I want to say that if someone somehow finds any solution I won't need to refund .. I love so much this system and I was very sad when I saw that I can t use it
I suspect we can get it working.
And I am sure you already know that you can email Zorin Group for specialized Personal Support on Installing Zorin OS - as you said you emailed 7 hours ago.
I would not be surprised if later on, you are posting on the forum asking about how to configure a new app on Zorin OS.
I really wanna see me at that point haha
Can you post screens of your entire bios, just to check everything is setup correctly. I really want to get that desktop running for you.
Please take a picture of the usb stick too.
Don't give up
Hi , ye sure
At a quick glance, at least you could disable Logo display to see POST during the boot.