I have been trying to install Zorin on a Thinkpad A31p laptop for two days now and the installer crashes every time. I know it’s pretty old hardware, but I have installed Lubuntu and Mint on that same laptop with no problems.
The disk partition and other steps work fine but when it starts copying files it freezes, takes long time and eventually crashes. Sometimes it crashes immediately and sometimes when the progress bar is almost all the way to the end. I have tried all that has been recommended in the error message, I installed a new DVD reader, I burned the ISO in a new disk, I lowered the air conditioner, I tried a different hard drive… it keeps crashing every time.
@Tha_Pig. Hi and welcome to the Forum.
Which version of Zorin are you trying to install e.g. Core or Lite etc?
Did you download the installer from the Zorin website or another source? and did you verify the SHA256 checksum for the file that you downloaded?
When you installed Lubuntu and Mint, did you do that by creating a DVD or did you use a USB Live Disk?
Hopefully your Hard Disk is not fauty, but that is a possibility, so maybe worth checking.
I’m installing Lite, 32 bit. I downloaded it from the link provided on this page, so I assume it’s good. I burned the iso to a DVD twice. The laptop doesn’t have the option to boot from a USB stick, so I’m stuck to DVD boot. I had the same result with two different hard drives, both of which have been checked for errors and seem to be fine.
My laptop doesn’t have the option to boot from a USB drive, so I’m stuck to DVD.
I didn’t think of opening the console during the installation. I’ll try that.
Update: I downloaded the iso again and burned a new DVD with a different app. This time it gave me a different error, but the install keeps crashing.
I guess the laptop is way too old.
I installed Zorin with no problem on my desktop and I’m posting from it right now.
Just to explain SHA256 file checksum.
When you download a file from a website, especially an operating system .iso file that you wish to install, it is wise to confirm what you downloaded and stored actually matches the original file. Otherwise you will not know if your file has been corrupted or not.
To do this the provider (Zorin) publishes SHA256 checksums for each of their ZorinOS .iso files.
All you have to do is drag the downloaded file into a app (e.g. quickhash) and copy and paste the checksum text to the same app. The app will compare them and state if they match or not.
See this post: Methods of downloading Zorin OS - #8 by zabadabadoo
I do not believe that Minimal Installation counts as a solution.
Something in Pro is causing this issue that Minimal Install will workaround... But it means that Pro Users that run into this problem are being forced into a Minimal Install.
Tagging @AZorin and @zorink to review this as this is a Zorin Pro Issue that needs a solution.
It appears that there may have been an issue with your downloaded Zorin OS .iso file. We recommend that you check if this is the case by following the steps on this guide:
Thanks.....
I think that you may be right!
I downloaded Pro again... about my 6th time and this time burned it with Etcher.
Etcher verifies the burn.
And I was finally able to successfully load it on the 2 laptops I couldn't previous load it on without minimizing the installation.
Thanks AZorin for your attention to detail and patience.
Steve
Had the same problem, it was due to Etcher. I tried using Ventoy and had no problems, and MUCH more convenient! (needed to disable safe boot for Ventoy too run tho)
