Hello! I've been using Zorin OS for a couple of months right now without many major problems, but as of recently when I boot up my computer it gets stuck in a screen with the asrock and zorin logo like this. I've tried
but it didn't work. I am actually able to boot up perfectly fine if I choose advanced options and boot up in recovery mode without doing anything else, I just go to recovery mode and proceed with the normal boot up. I have no idea what's going on and how to fix this. (PS: I do have secure boot disabled in BIOS)
My specs are:
ASRock A520M-HDV
AMD Ryzen™ 5 5600G with Radeon™ Graphics × 12
Ram - 16GB
" The boot hang on Ubuntu 24.04 with an ASRock A520M-HDV and Ryzen 5 5600G is caused by a kernel-firmware version mismatch where the kernel sends a command to the GPU’s micro-engine scheduler (MES) that the installed firmware does not support. This issue specifically affects systems with GC 11.0.4 graphics running the linux-hwe-6.17 kernel, resulting in a black screen during boot.
To resolve this, you must update the linux-firmware package to version .26 or later, which includes the necessary MES firmware version 0x52 . Because this package is in the noble-proposed repository, you must first boot into an older working kernel (e.g., 6.8.x ) via the GRUB menu, enable the proposed pocket, and install the update.
Resolution Steps:
Temporary Fix: Boot using an older kernel (like 6.8.x ) from the GRUB "Advanced options" menu to access the system.
Permanent Fix: Enable the noble-proposed repository, install linux-firmware version .26 , and reboot into the 6.17 kernel.
Alternative Workaround: If you cannot boot an older kernel, add the nomodeset parameter to GRUB_CMDLINE_LINUX_DEFAULT in /etc/default/grub to disable GPU hardware acceleration and allow booting.
I have a Dual-Boot system with Windows, but it has never caused any problems so far. Fast Boot is disabled. If I recall correctly I did update before this happened (some necessary zorin update)
When it was a Kernel Update, You could try it with booting in the previous Kernel. To do that choose on the GRUB Menu on Start-Up ''Advanced Options'' and there the Option with the older Kernel Version.
Hi @kelowna , as others have indicated it looks like this is a problem caused by the kernel update. I am not an expert but I had a similar problem a few months ago and it was solved here.
It's great to know that you can downgrade to the previous kernel fine, but I understand why you'd want to try and get the new kernel to work. In my case, I managed to fix the problem from a downgraded kernel and then boot back in the latest (updated) kernel, so it should be possible for you too.
Without a specific error message though, it's difficult to know what exactly needs to be fixed in your case... are there any error messages that you are getting that you could share with us? I can't access the image that you posted. How long have you left it to try and boot, maybe with more time it would show what the problem is?
Hey @Leonos , thanks for the reply. I was able to solve the problem by setting an older version of the kernel as default boot, I'll try and do what you said and come back to the later kernel when there is a new update (if it doesn't cause any problems ofc). I didn't get any specific error message even when I left it booting for a long while, but everything is sorta fine rn!
This stuck on the boot screen is happening on and off for me, but now this problem is now persistant. I suppose that I can follow the suggestions here and on other threads regarding this problem to do a fix, but I don't understand why this happens. When I was using Ubuntu, this never happened. With Zorin, this has been a recurring problem and I don't understand why this should be so. I do not consider myself a linux wizard and so I dislike having to take these detours which involve low level fixes (IMO). Now I get PTSD performing system and kernel updates that end up breaking the boot process and causing me grief. I just want the computer to work like it did under Ubuntu. What is Zorin's plan to finally put these issues to rest?
There is very much Hardware out there. And it can be combined in even much Ways. To target that is difficult. Depending on that, the Experience with Linux can be good or bad. And it can make it neccessary to switch to a different Kernel for Example. Or look for additional Drivers. Wayland/Xorg is a Topic, too. BIOS Settings. There are a lot of Variables.