I've tried different ports on the back of my motherboard, case, USBC hub. All produce the same problem.
Fazzi
WHY DO I NEED TO KEEP SAYING THIS? It is 100% a problem with my Zorin installation, not the mouse!! How many times more do you need me to tell you this! Just read above!!
He said it happens in Windows. He said it happens in BIOS.
I said cLEARLY IT STAYS AFTER THE PROBLEM OCCURS! IT MUST BE SOME SIGNAL BEING SENT TO THE MOUSE FROM SOMETHING INSTALLED ON ZORIN. THE MOUSE SEEMS TO SOFT LOCK AFTER THIS! IT IS BECAUSE OF ZORIN NOT THE MOUSE.
There are no signals that Zorin can send to the mouse when you are Booted into Windows. They do not exist.
You are assuming something and then asserting it is fact.
Please read Here:
https://forum.zorin.com/t/introduction-to-general-help-please-review-before-posting/5483/3
I understand your frustration. A high end piece of equipment is not working properly. From your perspective, it appears to have some connection with Zorin OS.
However, Zorin OS cannot send any signal to the mouse while you are booted into Windows. There is no means of doing so. This claim is akin to me saying that the battery in my car is sending a signal to my truck to make the radio not work. There is no medium that can allow this.
You just want your devices to work. And to work properly. The trouble is, the forum must be the same way. It must work smoothly and properly and if you don't like the advice you hear, it cannot be that you are permitted to be abusive to the volunteers that freely give their time and attention to assisting and helping you.
Thread temporarily closed (range of about 1 day) to allow a Cooling Off Period.
Please take that time to research how Plug n' Play hardware works on Windows and on Linux and independently verify the suggestions made to you in this thread. You do not have to just take anyones word for it here, you can cross reference and check.
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Fazzi, believe it or not, I do care about your issue, that the mouse is not working properly and I care about your experience on Zorin OS. I have no reason to lie to you.
You just want your stuff to work. That is frustrating.
And you See with your own eyes that the mouse doesn't work right on Zorin, but does after unplug and plug in. You see with your own eyes that it does not work on Windows too. I understand how that can appear.
But neither Zorin OS nor Windows OS send signals to the mouse. They only respond to signals from the mouse.
This is the Science.
Believing otherwise will not help you to find a solution to the issue. That it is not working correctly on Windows OS is the test and the demonstration that you need to know that the mouse is not properly working. That you tested it on multiple USB ports shows you that it is the mouse that is not properly working.
Zorin OS did not break your mouse because the mouse does not have Onboard Memory. There is nothing in Zorin OS that is capable of breaking your mouse.
This thread is now re-opened after some down time. Please remember the guidelines; keep the topics civil, without shouting and anger to keep all members comfortable and confident that the forum is a resource anyone can use.
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@Fazzi Most likely, I think your moose is faulty, maybe you can contact the manufacturer about the problem. If your having the problem even on Windows 10 that means it's not Zorin that is causing it.
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Oh. My. God. Read above! Why am I still saying this anymore it seems like people just read the title and comment without seeing the actual issue! It works fine before I log in, on windows, bios, live USB. It only doesn't work after I log in. I think there's something starting when I log in to ZorinOS that makes this happen.
People who say it's a mouse problem haven't read correctly! It in fact DOES work in Windows and BIOS. But only if I don't log in to Zorin first. After I log in to Zorin, the left and right mouse buttons stop working until I unplug it and plug it back in.
I hope you understand my frustration about this situation. People like @Aravisian seem to be jumping to conclusions when they themselves don't know half the story. No, I didn't throw the mouse. I simply turned on my computer and this problem happened. I know it's something I have installed, and not the mouse itself, because it works completely fine in the LiveUSB.
The problem could be something to do with XOrg. How can I completely reset XOrg back to default to re setup everything? Maybe a config is broken somewhere like my screen resolution problem I was having earlier (now fixed?)
Fazzi
edit: I can even send a recording from my camera showing you this exact issue and proof that it does indeed work, just not after I log in.
I think you can reinstall Xorg by sudo apt-get install --reinstall xserver-xorg I don't know am I right.
And don't get mad, man, your lucky we are even helping. Some people's thread just get abandoned I understand you want your device to work, but sometimes we might misinterpret what you're trying to say. So chill
Considering that my posts, unedited above yours, repeat what you have claimed, this is unlikely.
I am aware that you experience this issue after logging into Zorin OS. I am aware that you say that you experience it in Windows after logging into Zorin OS.
I think that this is what is misleading you. It gives an illusion that you are following.
As stated above, Zorin OS does not send any signal to the mouse.
You can try:
sudo apt install --reinstall xserver-xorg
The easy way of testing this is to remove your ~/.config directory, then reboot. This will create a new .config directory with all Default Settings (as if a fresh installation occurred.)
Rename ~/.config to .config-bkp. Then reboot and log in.
Having the -bkp config directory allows you to revert to your previous configurations.
I can only repeat:
Nothing On Zorin OS, absolutely nothing... No Config file, no setting, no Xorg, No Screen Resolution can affect your mouse operation On Windows or in BIOS. It is Not Possible.
It is possible that in the frustration, you mis-perceived the mouse as incorrectly working on Windows somehow... I think that is a stretch though.
Windows Does Not access the Zorin Configuration files on another partition. And BIOS most certainly does not.
As far as it is concerned, that stuff may as well be on your neighbors computer. It has no way of accessing it and Zorin OS has no way of signaling the mouse, much less if it is being used on Windows.
@337harvey may have some thoughts on some BIOS settings that can affect mouse behavior.
EDIT: I also should point out that users must be very wary of trying to find a pattern in a random intermittent problem with cause unknown. Currently, we do not know that it is not coincidence that the mouse fails to work properly at the times after you log in.
What is known is that if it was Zorin Creating the issue, then it would only fail to work properly on Zorin OS. It is impossible for it to carry over into Windows or into BIOS.
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I understand this too. But I am literally seeing the exact problem you say CAN'T OCCUR with my own eyes. This is the thing I do not understand. Would you like a short video of the problem?
fazzi.
I believe you. It is impossible to think you would not be so convinced had you not seen something that convinced you this strongly.
But I also think that is part of the problem: You are convinced. And because you are, you cannot see other possibilities.
If the cause is from another possibility that you are not looking at right now, due to being convinced of something else, then you will keep looking in the wrong place and your frustration will only grow.
You may have noted a better direction to look in: BIOS.
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I will show you one example.
I have a Gigabyte m/b with a buggy firmware and I have to tweak grub to make my USB ports work properly.
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Hi, I don't use grub. I use rEFInd
I just gave you my experience as an example of how the BIOS can affect the functionality of the hardware.
I know nothing about rEFInd but you might want to have a look at its configuration file.
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It works fine on everything, even the live USB. It's not the BIOS at fault. I even updated it to its latest version (MSI B550 Gaming Edge WiFi) and the issue is still occuring. The mouse works fine on a clean install, it's just something I have installed that's causing this.
If this is the case; unpleasant as it may be, perhaps completely reinstalling Zorin OS is the only recourse.
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I don't know but I reading about some trojan what can inside your bios and doing malfunctions. Your problem is little near my problem what I have some days ago.
Everything searching this is problem OS Zorin. No it isn't this is bios a heart and he have a memory what peripherals component you have connected and drivers to port usb what i have also problems with that. Bios remember settings.
I don't know if it help you just clear CMOS on motherboard and then out baterry from motherboard on some 10 or 15 minutes. Iff this not help you can checked on your hardware forum mouse if your mouse have this problems and what have a solutions. Sometimes peripherals components what you have connected could be both don't liked together. Example I have two diffrents wifi on diffrents PC and my wifi all time connect and recconect what I cannot using Internet. There wasn't a problem with operating systems. The best two wifi was from the same a company. If some problems exist and we thinking 100% they are there - then maybe we don't find solution or searching wrong a place. I still example have a battle how doing some things to working on Zorin because from another developers I have information this is not working on Linux. If you have in Linux also Timeshift you can back to time when your mouse working before. It could be also conflict drivers.
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