No build in microphone HP laptop 17-cp2xxx

Hello i am new to Zorin OS18 pro...i used to work with this terrible Windows...i really like the Zorin os 18 pro....only 1 problem.!

The build in Microphone is not working...please a little help..thnx Gerard

Hi Gerardo and welcome to the forum.
Are other sound sources e.g. speakers, headphone working OK and only the internal microphone is not working?

Can you look at alsamixer.

Open a terminal session by typing Ctrl+Alt+T , then type:

alsamixer

In alsamixer, hit F6 to list/select soundcards.

Select a analogue soundcard.
If that is not seen easily from the F6 list, post a screenshot.

In alsamixer, hit F5 to display ALL sound channels.

Look for any Mic channels showing as [MM] , which means muted.
Use < > arrow keys to move to the muted channel and hit M to unmute. Then up arrow to increase mic volume.

Welcome to the Forum!

You could try the Tool Pulse Audio Volume Control which is for set up Audio Input and Output. You can install it with sudo apt install pavucontrol and after Installation, take a Look at the Input Tab and the configuration Tab for Your Mic.

i have tried the possible solutions ,unfortunately without succes...but thanks for the help

Could You post the Output of sudo lshw -C multimedia and lsusb please?


Thanks. And I have to apologize because I have made a Formatition Mistake which I corrected above. The Command have to be sudo lshw -C multimedia

no problem, i hope the new attachments are the right ones




is there no solution??

If you purchased Zorin OS Pro, you can also request support for the installation process for your microphone directly from the team.

Can you try:

rm -rf ~/.local/state/wireplumber

Reboot, then run to install audio controller

sudo apt install pavucontrol

Launch pavucontrol

pavucontrol

Check the Input tab for microphone and see if it is detected at all?

1 Like