Partition tool failed when installing

Hi,
I was trying to install Zorin OS 17.3 Core with a rufus USB key beside my Windows 11 install on my Dell G3 laptop hybrid Intel and nVidia GTX 1650.
I let an empty space of about 40Go for Zorin...
First, the installation with modern nVidia drivers failed so go back to the default try or install.
Everything OK until I wanted to install Zorin. Acknowledge the change on partition but right after a message appears telling me that the partition tool has failed... So Install not finished and apparently just a live session...

Whats wrong ?

Hi, welcome to the community!

Was there an error message shown when the partition failed? 40 GB is more than enough for a basic installation, so there should be no problem. It would be good to know the disk's current layout to see how the drive is partitioned at the moment.

You can do this through the live USB by launching Disks, and selecting the drive where you want to install Zorin OS.

Another thing you can check is if the ISO image that you downloaded is not corrupted:

Hi,
Integrity checked : no errors found.
Restarted a new install with a non allocated partition of 40GB with the choice "something else" since the "alongside Windows" doesnt seem to work.
But here are the screenshots of the failure :




Disable secure boot and fast boot in your BIOS and also fast startup in Windows.
Take a look here what is important:

Bitlocker can also be a problem if you have enabled it.

You could try not selecting updates and drivers at installation and not connecting to network.

Did you check the health of your drive with a SMART tool?

Hi @Jinx!

Download a new ISO in case the original is corrupted, and use a different tool to flash your key: Etcher is available for Windows and has often solved this type of problem.

While there is no absolute guarantee of success, you have nothing to lose by trying this method alongside everything else that has already been suggested.

Balena etcher often kills usb drives. It is not really recommended.

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FYI. Rufus (as the OP was using) is considered a safer bet than Balena Etcher which we see reports here of it corrupting USB sticks.

@Jinx what settings did you use on Rufus. GPT or MBR?

Note: MBR only allows for up to Four Partitions.

I didn't come here to argue, but to offer a solution to an old problem. I owe it to you, given that I have benefited greatly from @Aravisian's advice myself.

But based on my experience, I would disagree.
While the quality of Rufus is beyond reproach, its complexity can potentially lead to errors among less experienced users. As a result, several distributions refuse to answer questions about it.
And I maintain that Etcher has solved many installation problems without destroying any more keys.

And isn't Etcher the recommended application on Zorin website?

It is... To the bewilderment of us all...

I have witnessed and experienced Balena Etcher destroying USB sticks. In reality, most disks are not destroyed, just rendered unreadable. They can be repaired.

There is much information to be found on the web of a long standing series of user complaints about Etcher:

Etcher has addressed it multiple times denying culpability - yet also admitting a need to have to restore a USB stick after using Etcher:

1 Like

Hi @jlb, checksums verified...

I used Rufus with GPT.

Secure boot disabled.

No bitlocker

Fastboot cant be disabled in my bios : Minimal, thorough or auto.

If I go for a "try or install" with modern nVidia Drivers, it fails with : Cant start GNOME Display Manager.

What happens if you install with Safe Graphics?

Once Zorin OS is installed, you can match the driver to the kernel and install the 470 up to the 550.

Choose fastboot thorough there.

Note: Fastboot in BIOS and fast startup in Windows aren't the same, so check in Windows if fast startup is turned off.

Yes disabled in Windows and two different tries with bios setting at "thorough" and "minimal" : same result...

Following this : Manually Partition the Drive to Install Zorin OS - Zorin Help and right after choosing my timezone :

"Le programme d'installation a planté.
Nous sommes désolés ; le programme d'installation a planté. Lorsque vous fermerez cette fenêtre, nous vous permettrons de remplir un rapport de bogue à l'aide de l'outil de rapport de bogue intégré. Cet outil rassemblera des informations sur votre système et sur votre processus d'installation. Les détails seront envoyés sur notre outil de suivi de bogues et un développeur prendra ce problème en charge le plus tôt possible."

"The installer crashed.
We're sorry; the installer crashed. When you close this window, we'll allow you to file a bug report using the built-in bug reporting tool. This tool will gather information about your system and installation process. The details will be sent to our bug tracker, and a developer will take charge of this issue as soon as possible."

But cant see this tool...

Are you trying to install with ZFS?

No, ext4