Built-in Laptop Speakers not working [Dual boot, AMD]

[alesca]

Hi everyone,

First time poster (in any forum tbh), so go easy on me

But I think I got some starter info here. My speakers have not been working since installation a couple weeks ago, and I am again on my quest to fix it.

I have applied a lot of different potential "fixes" and commands, and I will try to list them below:

• Tried unmuting in alsamixer
• Tried adding this to etc/modprobe.d/alsa-base.conf

options snd-hda-intel dmic_detect=0
options snd-hda-intel model=laptop-amic enable=yes

• Tried uninstalling Pulseaudio and only using Pipewire

Probably some more, here are some posts Ive tested without luck. Also tried some GPT without any luck.

[HOW TO] Fix audio not working

To get audio working on your computer, open the Zorin menu → Settings → Sound and make sure that the correct device, profile, and volume are set. [sound] If this still does not resolve the issue, please follow these steps: Open the Zorin menu → Software. Search for "PulseAudio Volume Control" and click to "Install" it. After the installation, open the Zorin menu → Sound & Video → PulseAudio Volume Control. When the app appears, please make sure that the correct input/output settings are set…

No Audio on the speakers!

My machine is HP Pavilion 27-ca1701ng, Intel 12th Generation, i7 12700T, soundcard detected, HDA-Intel HDA-Intel PCH, Realtek ALC 274 and there is no sound on the build in B&O speakers. Bluetooth Headphone are still in function and O.K.! I tried pavucontrol, after that alsamixer and hdajackretask, no success. Over the headphone jack i can only hear, with a normal headphone, a very,very low and crackle signal. After all i tried the command: echo "options snd-hda-intel model=dell-headset-multi…

Speakers don't work in Zorin OS 16 Core Dual Boot with Win 11

Thank you for your help. I deleted the whole system and then had to reinstall Win11. Now I only have Win11. It was a nightmare. I even lost grub. Everything was lost. I am now afraid to make bold moves. Yes there is secure boot and it was enabled, which I didn't know until after I had issues and started my research to save my device. I plan to start from the beginning and create a new topic. I am going to write all the information about my device and try to find an expert who can write each st…

Built-in audio of laptop not detected

I have recently got Zorin so I still do not know how things work yet, however, one thing I noticed is that my built-in audio does not seem to be detected. The sound settings only have the option "dummy output". Does anyone know how to fix this?

Default audio

Good day folks If you can help great, i am having an issue with the audio settings version 16. I have a USB audio adapter which works fine provided the settings are adjusted on each reboot. Please see the screen shots of working and not working. Have a good Christmas in any event. Regards [Working] [Default sound]

No sound from speakers on hp spectre, HDMI sound works

I took my laptop back to best buy this morning and they said they would just end up sending my laptop back to hp to fix and who knows how long that'll take. what i know: I had sound issues while on windows as well. updating the drivers didn't work, the only thing that fixed it was running the hp support assistant audio troubleshooter which said it 'repaired the drivers'. my sound would work for another day or two and cut out again causing me to repeat the process many many times. since instal…

[HOW TO] Fix audio not working

This is because the O.P. deleted that post, resulting in the new thread (that was created in the split) also deleting. The thread consisted only of that original post.

Some outputs:

inxi -SMA
System:
  Host: alex-Zenbook-15-UM3504DA-UM3504DA
    Kernel: 6.10.3-061003-generic x86_64 bits: 64 Desktop: GNOME 43.9
    Distro: Zorin OS 17.1
Machine:
  Type: Laptop System: ASUSTeK product: Zenbook 15 UM3504DA_UM3504DA v: 1.0
    serial: <superuser required>
  Mobo: ASUSTeK model: UM3504DA v: 1.0 serial: <superuser required>
    UEFI: American Megatrends LLC. v: UM3504DA.312 date: 05/13/2024
Audio:
  Device-1: AMD driver: snd_hda_intel
  Device-2: AMD Raven/Raven2/FireFlight/Renoir Audio Processor
    driver: snd_pci_acp6x
  Device-3: AMD Family 17h HD Audio driver: snd_hda_intel
  Sound Server-1: ALSA v: k6.10.3-061003-generic running: yes
  Sound Server-2: JACK v: 1.9.20 running: yes
  Sound Server-3: PipeWire v: 1.0.7 running: yes

sudo lshw -C sound
[sudo] password for alex:       
  *-multimedia:0            
       description: Audio device
       product: Advanced Micro Devices, Inc. [AMD/ATI]
       vendor: Advanced Micro Devices, Inc. [AMD/ATI]
       physical id: 0.1
       bus info: pci@0000:73:00.1
       logical name: card0
       logical name: /dev/snd/controlC0
       logical name: /dev/snd/hwC0D0
       logical name: /dev/snd/pcmC0D3p
       logical name: /dev/snd/pcmC0D7p
       logical name: /dev/snd/pcmC0D8p
       version: 00
       width: 32 bits
       clock: 33MHz
       capabilities: pm pciexpress msi bus_master cap_list
       configuration: driver=snd_hda_intel latency=0
       resources: irq:93 memory:dc4c8000-dc4cbfff
  *-multimedia:1
       description: Multimedia controller
       product: Raven/Raven2/FireFlight/Renoir Audio Processor
       vendor: Advanced Micro Devices, Inc. [AMD]
       physical id: 0.5
       bus info: pci@0000:73:00.5
       version: 60
       width: 32 bits
       clock: 33MHz
       capabilities: pm pciexpress msi bus_master cap_list
       configuration: driver=snd_pci_acp6x latency=0
       resources: irq:92 memory:dc480000-dc4bffff
  *-multimedia:2
       description: Audio device
       product: Family 17h (Models 10h-1fh) HD Audio Controller
       vendor: Advanced Micro Devices, Inc. [AMD]
       physical id: 0.6
       bus info: pci@0000:73:00.6
       logical name: card1
       logical name: /dev/snd/controlC1
       logical name: /dev/snd/hwC1D0
       logical name: /dev/snd/pcmC1D0c
       logical name: /dev/snd/pcmC1D0p
       version: 00
       width: 32 bits
       clock: 33MHz
       capabilities: pm pciexpress msi bus_master cap_list
       configuration: driver=snd_hda_intel latency=0
       resources: irq:94 memory:dc4c0000-dc4c7fff
  *-usb
       description: Video
       product: USB2.0 FHD UVC WebCam
       vendor: Shinetech
       physical id: 1
       bus info: usb@5:1
       version: 0.03
       serial: 200901010001
       capabilities: usb-2.01
       configuration: driver=uvcvideo maxpower=500mA speed=480Mbit/s

sudo aplay -l 
**** List of PLAYBACK Hardware Devices ****
card 0: Generic [HD-Audio Generic], device 3: HDMI 0 [HDMI 0]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 7: HDMI 1 [HDMI 1]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 0: Generic [HD-Audio Generic], device 8: HDMI 2 [HDMI 2]
  Subdevices: 1/1
  Subdevice #0: subdevice #0
card 1: Generic_1 [HD-Audio Generic], device 0: Generic Analog [Generic Analog]
  Subdevices: 1/1
  Subdevice #0: subdevice #0

sudo lspci -kv | grep Audio
pcilib: Error reading /sys/bus/pci/devices/0000:00:08.3/label: Operation not permitted
73:00.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Device 1640
73:00.5 Multimedia controller: Advanced Micro Devices, Inc. [AMD] Raven/Raven2/FireFlight/Renoir Audio Processor (rev 60)
	Subsystem: ASUSTeK Computer Inc. Raven/Raven2/FireFlight/Renoir Audio Processor
73:00.6 Audio device: Advanced Micro Devices, Inc. [AMD] Family 17h (Models 10h-1fh) HD Audio Controller
	Subsystem: ASUSTeK Computer Inc. Family 17h (Models 10h-1fh) HD Audio Controller

wpctl status | more
PipeWire 'pipewire-0' [1.0.7, alex@alex-Zenbook-15-UM3504DA-UM3504DA, cookie:165
8689708]
 └─ Clients:
        32. pipewire                            [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:1371]
        34. WirePlumber                         [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:1369]
        35. WirePlumber [export]                [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:1369]
        50. GNOME Shell Volume Control          [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:1485]
        51. GNOME Volume Control Media Keys     [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:1652]
        52. xdg-desktop-portal                  [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:1829]
        53. gnome-shell                         [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:1485]
        54. spotify                             [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:7]
        60. GNOME Settings                      [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:4046]
        75. speech-dispatcher-dummy             [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:4499]
        81. wpctl                               [1.0.7, alex@alex-Zenbook-15-UM3
504DA-UM3504DA, pid:5341]

Audio
 ├─ Devices:
 │      45. HD-Audio Generic                    [alsa]
 │      46. Family 17h (Models 10h-1fh) HD Audio Controller [alsa]
 │  
 ├─ Sinks:
 │  *   47. Family 17h (Models 10h-1fh) HD Audio Controller Analog Stereo [vol: 
1.00]
 │  
 ├─ Sink endpoints:
 │  
 ├─ Sources:
 │  *   48. Family 17h (Models 10h-1fh) HD Audio Controller Analog Stereo [vol: 
0.74]
 │  
 ├─ Source endpoints:
 │  
 └─ Streams:
        55. spotify                                                     
             56. output_FL       > HD-Audio Generic:playback_FL
             57. output_FR       > HD-Audio Generic:playback_FR
        61. GNOME Settings                                              
             63. input_FL        < HD-Audio Generic:capture_FL
             64. monitor_FL     
             65. input_FR        < HD-Audio Generic:capture_FR
             66. monitor_FR     
        62. GNOME Settings                                              
             67. input_FL        < HD-Audio Generic:capture_FL
             68. monitor_FL     
             69. input_FR        < HD-Audio Generic:capture_FR
             70. monitor_FR     
        76. speech-dispatcher-dummy                                     
             79. output_FR       > HD-Audio Generic:playback_FR
             80. output_FL       > HD-Audio Generic:playback_FL

Video
 ├─ Devices:
 │  
 ├─ Sinks:
 │  
 ├─ Sink endpoints:
 │  
 ├─ Sources:
 │  
 ├─ Source endpoints:
 │  
 └─ Streams:

Settings
 └─ Default Configured Node Names:
         0. Audio/Sink    alsa_output.pci-0000_73_00.6.analog-stereo

pactl list sinks
Sink #47
	State: SUSPENDED
	Name: alsa_output.pci-0000_73_00.6.analog-stereo
	Description: Family 17h (Models 10h-1fh) HD Audio Controller Analog Stereo
	Driver: PipeWire
	Sample Specification: s32le 2ch 48000Hz
	Channel Map: front-left,front-right
	Owner Module: 4294967295
	Mute: no
	Volume: front-left: 65536 / 100% / 0,00 dB,   front-right: 65536 / 100% / 0,00 dB
	        balance 0,00
	Base Volume: 65536 / 100% / 0,00 dB
	Monitor Source: alsa_output.pci-0000_73_00.6.analog-stereo.monitor
	Latency: 0 usec, configured 0 usec
	Flags: HARDWARE HW_MUTE_CTRL HW_VOLUME_CTRL DECIBEL_VOLUME LATENCY 
	Properties:
		alsa.card = "1"
		alsa.card_name = "HD-Audio Generic"
		alsa.class = "generic"
		alsa.components = "HDA:10ec0294,104318d3,00100004"
		alsa.device = "0"
		alsa.driver_name = "snd_hda_intel"
		alsa.id = "Generic_1"
		alsa.long_card_name = "HD-Audio Generic at 0xdc4c0000 irq 94"
		alsa.mixer_name = "Realtek Generic"
		alsa.name = "Generic Analog"
		alsa.resolution_bits = "16"
		alsa.subclass = "generic-mix"
		alsa.subdevice = "0"
		alsa.subdevice_name = "subdevice #0"
		api.alsa.card.longname = "HD-Audio Generic at 0xdc4c0000 irq 94"
		api.alsa.card.name = "HD-Audio Generic"
		api.alsa.path = "front:1"
		api.alsa.pcm.card = "1"
		api.alsa.pcm.stream = "playback"
		audio.channels = "2"
		audio.position = "FL,FR"
		card.profile.device = "3"
		device.api = "alsa"
		device.class = "sound"
		device.id = "46"
		device.profile.description = "Analog Stereo"
		device.profile.name = "analog-stereo"
		device.routes = "2"
		factory.name = "api.alsa.pcm.sink"
		media.class = "Audio/Sink"
		device.description = "Family 17h (Models 10h-1fh) HD Audio Controller"
		node.name = "alsa_output.pci-0000_73_00.6.analog-stereo"
		node.nick = "HD-Audio Generic"
		node.pause-on-idle = "false"
		object.path = "alsa:pcm:1:front:1:playback"
		priority.driver = "1009"
		priority.session = "1009"
		factory.id = "18"
		clock.quantum-limit = "8192"
		client.id = "35"
		node.driver = "true"
		factory.mode = "merge"
		audio.adapt.follower = ""
		library.name = "audioconvert/libspa-audioconvert"
		object.id = "47"
		object.serial = "47"
		api.acp.auto-port = "false"
		api.acp.auto-profile = "false"
		api.alsa.card = "1"
		api.alsa.use-acp = "true"
		api.dbus.ReserveDevice1 = "Audio1"
		device.bus = "pci"
		device.bus_path = "pci-0000:73:00.6"
		device.enum.api = "udev"
		device.icon_name = "audio-card-analog-pci"
		device.name = "alsa_card.pci-0000_73_00.6"
		device.nick = "HD-Audio Generic"
		device.plugged.usec = "6604096"
		device.product.id = "0x15e3"
		device.product.name = "Family 17h (Models 10h-1fh) HD Audio Controller"
		device.subsystem = "sound"
		sysfs.path = "/devices/pci0000:00/0000:00:08.1/0000:73:00.6/sound/card1"
		device.vendor.id = "0x1022"
		device.vendor.name = "Advanced Micro Devices, Inc. [AMD]"
		device.string = "1"
	Ports:
		analog-output-speaker: Speakers (type: Speaker, priority: 10000, availability group: Legacy 2, availability unknown)
		analog-output-headphones: Headphones (type: Headphones, priority: 9900, availability group: Legacy 3, availability unknown)
	Active Port: analog-output-speaker
	Formats:
		pcm

systemctl --user status pipewire-pulse pipewire wireplumber
● pipewire-pulse.service - PipeWire PulseAudio
     Loaded: loaded (/usr/lib/systemd/user/pipewire-pulse.service; enabled; ven>
     Active: active (running) since Mon 2024-08-05 12:11:21 CEST; 8min ago
TriggeredBy: ● pipewire-pulse.socket
   Main PID: 1371 (pipewire-pulse)
      Tasks: 3 (limit: 37441)
     Memory: 25.5M
        CPU: 2.570s
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pipewi>
             └─1371 /usr/bin/pipewire-pulse

● pipewire.service - PipeWire Multimedia Service
     Loaded: loaded (/usr/lib/systemd/user/pipewire.service; enabled; vendor pr>
     Active: active (running) since Mon 2024-08-05 12:11:21 CEST; 8min ago
TriggeredBy: ● pipewire.socket
   Main PID: 1368 (pipewire)
      Tasks: 3 (limit: 37441)
     Memory: 7.3M
        CPU: 2.425s
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/pipewi>
             └─1368 /usr/bin/pipewire

● wireplumber.service - Multimedia Service Session Manager
     Loaded: loaded (/usr/lib/systemd/user/wireplumber.service; enabled; vendor>
     Active: active (running) since Mon 2024-08-05 12:11:21 CEST; 8min ago
   Main PID: 1369 (wireplumber)
      Tasks: 5 (limit: 37441)
     Memory: 6.5M
        CPU: 212ms
     CGroup: /user.slice/user-1000.slice/user@1000.service/session.slice/wirepl>
             └─1369 /usr/bin/wireplumber

Alsamixer:

Thankful for any help here! Love Zorin but a bit hard sometimes without sound.

Kind regard,
Alex

[Ponce-De-Leon]

Welcome to the Forum!

Did You tried it with the PulseAudio Control Tool? It is a Tool to adjust Input and Output Sound. to install it, open the Terminal and type: sudo apt install pavucontrol and start it. Because it is about Your Speaker, You should take a Look at the Output Tab and the Configuration Tab.

[alesca]

Hi, thanks!

Yes, I have checked there. One odd thing is that it seems like my microphone is in playback. Some pictures below:

[Ponce-De-Leon]

@alesca

This HD-Audio Generic ... are these Your Speakers? If Yes, there stands that they are off. You should turn them on. Which of the 2 Pictures under that is for the HD-Audio Generic Option?

[alesca]

This one. I tired ProAudio and reboot, still no sound. I am actually not sure which one is my speakers..

Family 17h is as an output device but it seems to be moving when ever I make sounds into my microphone, which is weird.

[zabadabadoo]

@alesca

AMD Raven/Raven2/FireFlight/Renoir Audio Processor

I have seen this AMD Raven/Renoir Audio Processor pop up here on the forum more than once now, but have not found solutions here, or from wider websearch where it seems common issue.
I did find this today, albeit on Arch forum. [Solved]Amd renoir no audio, (snd_pcm_dmix_open) unable to open slave / Newbie Corner / Arch Linux Forums

[Ponce-De-Leon]

@alesca

I am actually not sure which one is my speakers..

Because there stand all over HDMI I would think no one is Your built-in Speakers. That should be the Putput over Your HDMI Plugs except this Pro Audio - whatever that is. Interestingly You have this Pro Audio on Your Family 17h Audio Controller, too.

Only a wild Idea: Did You take a Look in the Additional Drivers Tab in Software & Updates if there is maybe a Driver listed?

[alesca]

Hey thanks for checking. I tried both

options snd_hda_intel index=1

sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0x1b
sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x4a4b
sudo hda-verb /dev/snd/hwC0D0 0x20 0x500 0xf
sudo hda-verb /dev/snd/hwC0D0 0x20 0x477 0x74

But none worked.

[alesca]

Yeah it's like its missing the built in speakers there.

I checked for additional drivers, but "No additional drivers available".

[zabadabadoo]

Just wondering, as this is a AMD component, if a later linux kernel would offer some hope, but guess that could lead to other breakages. Others here may have a better view on that.

Is this the first linux distro you have tried?

Looking back at your 3rd alsamixer screenshot for Card: "HD-Audio Generic".
Can you hit F5 to show "All" sound channels. (Maybe you post another screenshot in case we can see something and help)
Look for [Auto-Mute] channel, set that to "disable"
Look for [Loopback] channel, try that Enabled and Disabled to see if any effect.
In general, unmute all output channels, regardless of their labels.
If after playing around with alsamixer, you find setting that works, then use this to save alsamixer setting:

sudo alsactl store

Sound problems on linux can be frustrating and often illogical to diagnose, from my own experience.

[Ponce-De-Leon]

@alesca

Yeah it's like its missing the built in speakers there.

Yes, that is my Impression, too. Did you had run Zorin in the Try Mode before you have installed it? And if yes: Did the Speakers worked?

Have You tried other Distros like Linux Mint or whatever and was there the Speakers working?

[alesca]

A bit lackluster here perhaps, but got it to work somehow.

I reinstalled Zorin, disabled pipewire, and upgraded to kernel 6.10.3. Maybe some bug in previous kernel? Not sure exactly what fixed it, but I am very happy. Thanks for the help guys.